Consumer product recall

Carnivora Fresh Frozen Patties for Dogs and Cats recalled due to E.coli contamination

Starting date:
June 12, 2020
Posting date:
June 12, 2020
Type of communication:
Consumer Product Recall
Subcategory:
Miscellaneous
Source of recall:
Health Canada
Issue:
Contamination
Audience:
General Public
Identification number:
RA-73337

Last updated: 2020-06-12

Summary

  • Product: Carnivora Fresh Frozen Patties for Dogs and Cats
  • Issue: The pet food may be contaminated with Escherichia coli O157 (E. coli) and there is risk of cross contamination and illness after handling.
  • What to do: Consumers should immediately stop using any of the affected pet food products and contact the retailer where they purchased the affected product for a full refund or exchange.

Affected products

Carnivora Fresh Frozen Patties for Dogs and Cats

Product description

This recall involves the following Carnivora brand raw pet food:
Product Size UPC Date Code
Carnivora Brand Whole Animal Chicken Dinner with Vegetables ‘n’ Fruit, Ultra Premium Fresh Frozen Patties for Dogs & Cats 4 lb / 1820g bag 689076622271
  • 13 01 20 / 006 
  • 15 02 20 / 042 
  • 20 01 20 / 006 
  • 20 02 20 / 042
Carnivora Brand Chicken Dinner with Vegetables ‘n’ Fruit 25 lb / 11.36 kg Bulk Box 689076619677
  • 13 01 20 / 006 
  • 15 02 20 / 042 
  • 20 01 20 / 006 
  • 20 02 20 / 042

Carnivora Brand Whole Animal Beef Dinner with Vegetables ‘n’ Fruit, Ultra Premium Fresh Frozen Patties for Dogs & Cats

4 lb / 1820g Bag 689076622370
  • 13 01 20 / 006 
  • 15 02 20 / 042 
  • 20 01 20 / 006 
  • 20 02 20 / 042
Carnivora Brand Beef Dinner with Vegetables ‘n’ Fruit 25 lb / 11.36 kg Bulk Box 689076621076
  • 13 01 20 / 006 
  • 15 02 20 / 042 
  • 20 01 20 / 006 
  • 20 02 20 / 042
Carnivora Brand Whole Animal Turkey Diet, Ultra Premium Fresh Frozen Patties for Dogs & Cats 4 lb / 1820g Bag 689076623971
  • 13 01 20 / 006 
  • 15 02 20 / 042 
  • 20 01 20 / 006 
  • 20 02 20 / 042
Carnivora Brand Turkey Diet 25 lb / 11.36 kg Bulk Box 689076624800
  • 13 01 20 / 006 
  • 15 02 20 / 042 
  • 20 01 20 / 006 
  • 20 02 20 / 042

 

Hazard identified

The recalled pet food may be contaminated with Escherichia coli O157 (E. coli) and there is risk of cross contamination and illness after handling the pet food.

E. coli O157 is a bacteria that can cause serious, sometimes life-threatening illness. Some people infected with E. coli O157 do not get sick at all, though they can still spread the infection to others. Common symptoms observed after infection include nausea, vomiting, headache, mild fever, severe stomach cramps, and watery or bloody diarrhea. Most symptoms end within five to ten days. Pregnant women, those with weakened immune systems, young children and older adults are most at risk for developing serious complications and might need hospitalization.

There is no real treatment for E. coli infections, other than monitoring the illness, providing comfort, and preventing dehydration. People should contact their health care provider if symptoms persist or worsen with time.

As of June 12, 2020, the company has been made aware of 4 reports of illnesses in Canada.

Number sold

Approximately 1,803 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from January 13, 2020 to June, 2020.

Place of origin

Manufactured in Canada

Companies

Manufacturer
Riveriene Farm Ltd. o/a Carnivora Pet Foods
Saskatoon
Saskatchewan
CANADA

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What you should do

Consumers should immediately stop using any of the affected pet food products and contact the retailer where they purchased the affected product for a full refund or exchange.

Consumers are advised to always wash hands, surfaces and utensils thoroughly with soap and water after feeding, handling or cleaning up after pets. Clean surfaces that come into contact with pet food or ill pets.

For more information, consumers may visit the company's website and contact Carnivora Pet Food at 1-888-665-0856 between 8:30 AM and 4:30 PM CST, Monday – Friday or by email.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.