Hi-Lift Storage Hoist Classic and Hi-Lift Storage Hoist Pro recalled due to injury hazard

Starting date:
September 3, 2020
Posting date:
September 3, 2020
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Last updated:


  • Product: Hi-Lift Storage Hoist Classic and Hi-Lift Storage Hoist Pro
  • Issue: The green straps sold with the Classic and Pro hoist kits may become compromised over time, causing any suspended equipment to fall, posing an injury hazard. 
  • What to do: Consumers should immediately stop using the green straps and contact the company for free replacement straps.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), and StoreYourBoard.com.

Affected products

Hi-Lift Storage Hoist Classic and Hi-Lift Storage Hoist Pro 

Product description

This recall involves the Hi-Lift Storage Hoist Classic and Hi-Lift Storage Hoist Pro. Each model is a hoist system that can be used to suspend various equipment from a ceiling via a pulley and strap system. Both models contain vertical hanging straps through which consumers insert their equipment to be stored. The packaging says "Spire Supply" and the straps are green in colour.

Hazard identified

The green straps may become compromised over time causing the straps to separate, allowing any suspended equipment to fall, posing an injury hazard.

As of July 28, 2020, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received two reports of the straps breaking, and no reports of injuries.

Number sold

The company reported that 250 units of the affected products were sold in Canada and 35,000 were sold in the United States.  

Time period sold

The affected products were sold from January 2018 to April 2020.

Place of origin

Manufactured in China


Spire LLC d/b/a StoreYourBoard.com

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the affected green straps and contact StoreYourBoard.com for free replacement straps.

For additional information, consumers may contact StoreYourBoard.com at 1-877-729-2509, Monday through Friday between 10:00 a.m and 4:00 p.m EST, by email, or online and click on Product Recall Information.

Consumers may view the release by the US CPSC on the Commision's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.