Model Number AC10564 of Jasper Park Chandelier recalled due to injury hazard
- Starting date:
- November 20, 2020
- Posting date:
- November 20, 2020
- Type of communication:
- Consumer Product Recall
- Household Items
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
- Product: 3-tiered wooden chandelier, Jasper Park Collection, model number AC10564 BU.
- Issue: A hoop that formed part of the optional extension may not be strong enough to support the weight of the chandelier and the optional extension, posing an injury hazard.
- What to do: Consumers should immediately stop using their chandelier and contact Realtime Results for instructions on how to effect any necessary repair.
Jasper Park Chandelier – Model Number AC10564
This recall involves the Jasper Park Collection 3-tiered wooden chandelier, identified by model number AC10564 BU and sold between September 2018 and June 2019.
For chandeliers sold between September 2018 and June 2019, a hoop that formed part of an optional extension may not be strong enough to support the weight of the chandelier and the optional extension. Accordingly, for consumers who installed the optional extension (as shown in the "Optional Extension" photos), the chandelier could fall, posing an injury hazard to consumers. If the optional extension was not installed (see "Original Assembly" photo), there is no injury hazard and no repairs are necessary.
As of November 17, 2020, the company has received 2 reports of a chandelier fall in Canada, and no reports of injury.
The company reported that 8 units of the affected product were sold in Canada.
Time period sold
The affected products were sold from September 2018 to June 2019.
Place of origin
Manufactured in Canada
Lustre Artcraft de Montréal Limitée
What you should do
Consumers should immediately stop using their chandelier and contact Realtime Results for instructions on how to effect any necessary repair.
For more information, consumers can contact Realtime Results at 1-888-359-4763 or by email.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
- Date modified: