Crock-Pot® 6-Quart Express Crock Multi-Cookers recalled due to burn hazard

Starting date:
November 24, 2020
Posting date:
November 24, 2020
Type of communication:
Consumer Product Recall
Subcategory:
Electronics
Source of recall:
Health Canada
Issue:
Burn Hazard
Audience:
General Public
Identification number:
RA-74391

Last updated:

Summary

  • Product: Crock-Pot® 6-Quart Express Crock Multi-Cookers.
  • Issue: The Multi-Cooker can pressurize when the lid is not properly locked and cause the lid to suddenly detach during use, posing a burn hazard.
  • What to do: Consumers should immediately contact Sunbeam to obtain a free replacement lid.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Sunbeam Products Inc.

Affected products

Crock-Pot® 6-Quart Express Crock Multi-Cookers

Product description

This recall involves the Crock-Pot® 6-Quart Express Crock Multi-Cookers. The affected Multi-Cookers are identifiable by these model numbers: SCCPPC600-V1 and SCCPPC600-V1-033 which can be found on the label situated at the bottom of the unit. The multi-cookers were manufactured between March 20, 2018 and September 18, 2018 with date codes L079JN through L261JN. The date code is engraved on one of the prongs of the electrical plug and on the bottom of the unit.

Hazard identified

The recalled Crock-Pot® multi-cooker can pressurize when the lid is not properly locked, and cause the lid to suddenly detach while the product is in use, posing burn risks to consumers from hot food and liquids.

As of November 17th, the company has received 2 reports of the lid detaching during use resulting in 2 burn injuries in Canada. In the United States, the company has received 119 reports of lid detachment resulting in 99 burn injuries ranging in severity from first-degree to third-degree burns.

Number sold

The company reported that 28,330 units of the affected products were sold in Canada and 914,430 were sold in the United States.

Time period sold

The affected products were sold from April 2018 to November 2020.

Place of origin

Manufactured in China

Companies

Manufacturer
Sunbeam Products Inc. (a division of Newell Brands)
Brampton
Ontario
CANADA

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What you should do

Consumers should immediately contact Sunbeam to obtain a free replacement lid.

Consumers may continue using the multi-cooker while waiting for the replacement lid provided they are certain the lid is securely turned to the fully locked position by aligning the arrow on the lid with the lock symbol on the base. Consumers may also continue to use their multi-cooker for other modes such as slow cooking and sautéing.

For more information, consumers may contact Sunbeam Products Inc. at 1-800-557-4825 from 9 AM to 5 pm EST Monday to Friday or visit the firm's website.

Consumers may view the release by the US CPSC on the Commission's website (US CPSC to provide link).

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.