Consumer product recall

Jo Malone London Lime Basil & Mandarin and Orange Blossom Scent Surround Diffusers recalled due to lack of child-resistant packaging and hazard information

Starting date:
November 27, 2020
Posting date:
November 27, 2020
Type of communication:
Consumer Product Recall
Subcategory:
Chemicals
Source of recall:
Health Canada
Issue:
Chemical Hazard, Product Safety
Audience:
General Public
Identification number:
RA-74437

Last updated: 2020-11-27

Summary

  • Product: Jo Malone London Lime Basil & Mandarin Scent Surround Diffuser and Jo Malone London Orange Blossom Scent Surround Diffuser.
  • Issue: The product lacks the mandatory child-resistant packaging and Canadian hazard information.
  • What to do: Consumers should keep the recalled product out of the reach of children, immediately stop using the recalled product and contact Jo Malone London for further instructions.

Affected products

Jo Malone London Lime Basil & Mandarin Scent Surround Diffuser and Jo Malone London Orange Blossom Scent Surround Diffuser

Product description

This recall involves Jo Malone London Lime Basil & Mandarin Scent Surround Diffuser and Jo Malone London Orange Blossom Scent Surround Diffuser sold in 165 ml silver capped glass bottles with 10 reed diffuser sticks.

The following UPCs and product codes are affected by this recall:
Product Name UPC Product Code
Jo Malone London Lime  Basil & Mandarin Scent Surround Diffuser 690251024452 L2W5-01
690251064021 L7M8-01
Jo Malone London Orange Blossom Scent Surround Diffuser 690251088515 LA4M-01

Hazard identified

The recalled product does not meet the child-resistant packaging nor the labelling requirements for consumer chemical products required by the Consumer Chemicals and Containers Regulations, 2001, under the Canada Consumer Product Safety Act.

These products pose an aspiration hazard if ingested. The lack of child-resistant packaging and appropriate labelling information could result in unintentional exposure to the product and lead to serious illness or injury, including death.

Aspiration occurs when the product is coughed up or vomited after being ingested. This coughing/vomiting could cause small particles of the product to travel into the lungs and may result in serious health effects.

As of November 18, 2020, the company has received no reports of incidents or injuries in Canada.

Number sold

The company reported that 14,648 units of Jo Malone London Lime Basil & Mandarin Scent Surround Diffuser and 936 units of Jo Malone London Orange Blossom Scent Surround Diffuser were sold in Canada.

Time period sold

The Jo Malone London Lime Basil & Mandarin Scent Surround Diffuser was sold from May 2018 to November 2020 and the Jo Malone London Orange Blossom Scent Surround Diffuser was sold from March 2020 to November 2020.

Place of origin

Manufactured in England

Companies

Distributor
Jo Malone Limited, Dist.
London
UNITED KINGDOM

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What you should do

Consumers should immediately stop using the recalled product and contact Jo Malone London for further instructions.

For more information, consumers can contact Jo Malone London via email.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.