Health product recall

Cobas (2020-12-16)

Starting date:
December 16, 2020
Posting date:
December 31, 2020
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-74687

Last updated: 2020-12-31

Affected Products 

  1. Cobas 8000 Core Unit
  2. COBAS C 513 ANALYZER
  3. COBAS PRO SAMPLE SUPPLY UNIT

Reason

In very rare circumstances, a database timeout error can occur which affects the settings stored on the SQL server leading to a deactivation of some analyzer settings on Cobas 8000, Cobas C 513 and Cobas Pro Systems.

Affected products

A. Cobas 8000 Core Unit

Lot or serial number

All software versions. 

Model or catalog number
  • 5641446001
Companies
Manufacturer
Roche Diagnostics GMBH
Sandhoferstrasse 116
Mannheim
68305
GERMANY

B. COBAS C 513 ANALYZER

Lot or serial number

All software versions. 

Model or catalog number

Not applicable. 

Companies
Manufacturer
Roche Diagnostics GMBH
Sandhoferstrasse 116
Mannheim
68305
GERMANY

C. COBAS PRO SAMPLE SUPPLY UNIT

Lot or serial number
  • 1924-01
  • 1924-02
Model or catalog number

Not applicable. 

Companies
Manufacturer
Roche Diagnostics GMBH
Sandhoferstrasse 116
Mannheim
68305
GERMANY