PIEPS DSP Avalanche Transceivers recalled due to risk of no signal during emergencies

Starting date:
April 12, 2021
Posting date:
April 12, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Sports/Fitness
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-75247

Last updated:

Summary

  • Product: Black Diamond PIEPS DSP Avalanche Transceivers.
  • Issue: The transceiver can switch modes unexpectedly, preventing the transceiver from transmitting a signal, resulting in no additional aid in the search and rescue process in the case of an avalanche.
  • What to do: Consumers should immediately stop using the recalled products and contact Black Diamond for a free replacement hardcase carrying system and user guide.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Black Diamond.

Affected products

Black Diamond PIEPS DSP Avalanche Transceivers

Product description

This recall involves all PIEPS DSP Pro, DSP Pro Ice, and DSP Sport Avalanche Transceivers. The transceivers are worn by skiers so they can be located if they are buried in an avalanche. The units were sold in one size with an LCD display, a slider switch with Off/Search/Send, and are powered by a battery. The devices have a green/yellow, black/yellow, or clear/yellow exterior. The transceivers come with a black neoprene carrying case. The manufacturer's name, PIEPS, is printed in black letters on the front of the unit with the model name DSP Pro, DSP Pro Ice, and DSP Sport.

The following models are affected by the recall:
Model name Model number
PIEPS DSP Sport Avalanche Transceiver PP1128040000ALL1
PIEPS DSP Pro Avalanche Transceiver PP1127710000ALL1
PIEPS DSP Pro Ice Avalanche Transceiver PP1127700000ALL1

The model name DSP02 can be found on the inside of the battery door, and the model number can be found on the outside of the packaging.

Hazard identified

The transceiver can switch modes unexpectedly, preventing the transceiver from transmitting a signal, resulting in no additional aid in the search and rescue process in the case of an avalanche.

As of March 19, 2021 the company has received 2 reports in Canada of the transceiver modes switching unexpectedly while in use. These products were being used when avalanches resulted in 1 death and 1 instance of serious bodily harm. In the United States, the company has received 66 reports of the transceiver modes switching unexpectedly while in use and no reports of injury.

Number sold

The company reported that 12,500 units of the affected product were sold in Canada and 66,000 were sold in the United States.

Time period sold

The affected products were sold from January, 2013 to December 2020.

Place of origin

Manufactured in Austria

Companies

Distributor
Black Diamond Equipment, Ltd.
Salt Lake City
Utah
UNITED STATES
Manufacturer
Pieps GMBH
Lebring
AUSTRIA

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What you should do

Consumers should immediately stop using the recalled avalanche transceivers and contact Black Diamond for a free replacement hardcase carrying system and user guide to be used with the affected products.

For more information, consumers may contact Black Diamond toll free at 866-306-0865, Monday to Friday from 8 a.m. to 5 p.m. MT, by email, or visit the company's website and click on "Safety Recall" located at the top of the webpage.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.