Joy/JM branded "My Little Steamer® " and "My Little Steamer® Go Mini" recalled due to burn hazard

Starting date:
May 26, 2021
Posting date:
May 26, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Appliances
Source of recall:
Health Canada
Issue:
Burn Hazard
Audience:
General Public
Identification number:
RA-75605

Last updated:

Summary

  • Product: Joy/JM branded "My Little Steamer®" and "My Little Steamer® Go Mini".
  • Issue: The products can expel, spray, or leak hot water during use, posing a potential burn hazard to consumers. 
  • What to do: Consumers should stop using the product and contact HSN for information on how to receive a full refund or a partial refund depending on when the unit was purchased.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and HSN.

Affected products

Joy/JM branded "My Little Steamer®" and "My Little Steamer® Go Mini"

Product description

The Joy/JM branded "My Little Steamer®" and "My Little Steamer® Go Mini" are clothing steamers. The products are hand-held electrical appliances (120V, 60Hz, 900W), which emit hot steam to remove wrinkles from clothing and other fabrics. The products were sold in two sizes: the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini. The steamers were sold individually or in combination sets in a variety of colours, including black, white, red, purple, and teal. The affected models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit.

Below is a listing of the model numbers included in the recall:
Product Model Number
My Little Steamer
My Little Steamer – Deluxe
NE244A
NE217A
YJ3048A
YJ3048B
YJ3048C
My Little Steamer Go Mini NE328A
YJ3048D

Hazard identified

The products can expel, spray, or leak hot water during use, posing a potential burn hazard to consumers.

As of April 30, 2021, the company has received 1 report of injury in Canada. In the United States, the company has received 227 reports of hot water spraying or leaking from the steamers, including 106 reports of injuries.

Number sold

The company reported that approximately 14,342 units of the affected products were distributed in Canada and 5.4 million were sold in the United States.

Time period sold

The affected products were sold from 2007 to 2013 in Canada.

Place of origin

Manufactured in China

Companies

Distributor
Tone World International
Port Chester
New York
UNITED STATES
Distributor
Products of Tomorrow (Defunct)
Montville
New Jersey
UNITED STATES

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What you should do

Consumers should immediately stop using and destroy the affected products. Contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020 or a partial refund for units purchased before January 2015.

For more information, consumers may contact HSN at 1-855-654-0942 from 9:00 a.m. to 9:00 p.m. ET, Monday through Friday, or online at Steamer Recall Settlement or the company website.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.