Bontrager Satellite City Pedals recalled due to Fall Hazard

Starting date:
July 9, 2021
Posting date:
July 9, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Sports/Fitness
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-75673

Last updated:

Summary

  • Product: Bontrager Satellite City Bicycle Pedal.
  • Issue: If the recalled pedals are incorrectly installed by the retailer during assembly, they can fall off the crank arm of the bicycle, posing fall and injury hazards to the rider.
  • What to do: Consumers should immediately stop using the pedals and take their bike to a Trek retailer for a free replacement pedal and installation.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Trek Bicycle Corporation.

Affected products

Bontrager Satellite City Bicycle Pedal

Product description

This recall involves Bontrager Satellite City pedals that were sold as original equipment on certain Trek bicycles as well as an after-market product. The affected pedals have "ZTR02" molded on the axle side of each pedal body.

Hazard identified

If the recalled pedals are incorrectly installed by the retailer during assembly, they can fall off the crank arm of the bicycle, posing fall and injury hazards to the rider.

As of July 8, 2021, the company has received 16 reports of pedal disengaging from crank in Canada, and 1 report of minor injury. In the United States, the company has received 132 reports of the recalled pedals loosening, locking up or falling off, including 7 reports of injuries, including scrapes, bruises and road rash.

Number sold

The company reported that 33,540 units of the affected product were sold in Canada and 368,000 were sold in the United States.

Time period sold

The affected pedals were sold from January 2018 to March 2021.

Place of origin

Manufactured in China

Companies

Distributor
Trek Bicycles Corporation
Waterloo
UNITED STATES

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What you should do

Consumers should immediately stop using the affected pedals and bring their bike or pedals to a Trek retailer for a free pedal replacement and installment.

For more information, consumers can contact Trek by telephone at 1-800-373-4594, Monday through Friday from 8am to 6pm CT, by email: customercare@trekbikes.com or visit the company's website.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.