Consumer product recall

Thule Tepui Hybox, Thule Tepui Hybox Wedge, Tepui Hybox, Tepui Hybox Wedge rooftop tents recalled due to potential injury hazard

Starting date:
June 3, 2021
Posting date:
June 3, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Sports/Fitness
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-75735

Last updated: 2021-06-03

Summary

  • Product: Thule Tepui Hybox, Thule Tepui Hybox Wedge, Tepui Hybox, Tepui Hybox Wedge rooftop tents.
  • Issue: Under certain environmental and driving conditions the shell material will see excessive force causing it to crack and detach from the mounting hardware, resulting in potential injury hazard.
  • What to do: Immediately stop using the Tepui Hybox, Tepui Hybox Wedge, Thule Tepui HyBox or Thule Tepui HyBox Wedge rooftop tent. Contact Thule Sweden AB for a full refund or a free of charge tent replacement.

Affected products

Thule Tepui Hybox, Thule Tepui Hybox Wedge, Tepui Hybox, Tepui Hybox Wedge rooftop tents

Product description

This recall involves the following rooftop tents manufactured by Thule Sweden AB.

The following products are included in this recall:
Product Name Model Number
Thule Tepui Hybox 901100
Thule Tepui Hybox Wedge 901110
Tepui Hybox 8001HB103 and 8001HB112
Tepui Hybox Wedge 8001HB203

Consumers can locate the product label which lists the model number on the driver's side rear hinge of the Rooftop tent.

The affected products were manufactured between January 2018 and April 2021.

Hazard identified

Thule has determined that, due to a design defect in the fixation solution between the hard-shell and the mounting hardware (base aluminum rail), under certain environmental and driving conditions, the rooftop tent may be improperly secured to the mounting hardware. The shell material will see excessive force causing the shell to crack and detach from the mounting hardware, resulting in potential injury.

As of May 21, 2021, the company has received no reports of injury in Canada. In the United States, the company has received 2 reports of rooftop tents detaching from the mounting hardware and no reports of injuries.

Number sold

The company reported that 139 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from January 2018 to April 2021.

Place of origin

Manufactured in Hangzhou, Zhejiang China

Companies

Manufacturer
Thule Sweden AB
Box 69 SE-335 04
Hillerstorp
SWEDEN

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What you should do

Consumers should immediately stop using the Tepui Hybox, Tepui Hybox Wedge, Thule Tepui HyBox or Thule Tepui HyBox Wedge rooftop tent and contact Thule for a refund or a free of charge replacement tent.

For more information, consumers may call toll free 1-855-261-7375, Monday through Friday, 8 a.m. – 5 p.m. EST. Consumers may also contact Thule via email: hybox-AM@thule.com , or online.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.