Klein Tools Non-Contact Voltage Tester (NCTV-1) recalled due to Electric Shock Hazard

Starting date:
June 9, 2021
Posting date:
June 9, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Electrical Hazard
Audience:
General Public
Identification number:
RA-75769

Last updated:

Summary

  • Product: Klein Tools Non-Contact Voltage Tester (NCVT-1).
  • Issue: When the on/off button is depressed and not released, the tool will falsely indicate that it is ready to detect voltage, however it will not detect the presence of voltage until the on/off button is released, posing an electric shock hazard to the consumer if they believe there is no voltage present from an electric source.
  • What to do: Consumers should immediately stop using the recalled product and contact Klein Tools for a replacement.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Klein Tools, Inc.

Affected products

Klein Tools Non-Contact Voltage Tester (NCVT-1)

Product description

This recall involves Klein Tools Non-Contact Voltage Testers (NCTV1).  They are instruments used for the non-contact detection of AC voltage in cables, cords, circuit breakers, switches, outlets, wires and other equipment.

The model numbers included in this recall are: NCTV1, NCTV1SEN, and 69149.  Model 69149 is sold as an electrical test kit.

Hazard identified

When the on/off button is depressed and not released, the tool will falsely indicate that it is ready to detect voltage, however it will not detect the presence of voltage until the on/off button is released, posing an electric shock hazard to the consumer if they believe there is no voltage present from an electric source.

As of June 7, 2021 the company has received no reports of incidents or injuries in Canada. In the United States, the company has received at least 2 reports of incidents or injuries.

Number sold

The company reported that approximately 67,808 units of the affected product were sold in Canada and 1,190,020 were sold in the United States.

Time period sold

The affected products were sold from March, 2020 to March, 2021.

Place of origin

Manufactured in China

Companies

Manufacturer
Klein Tools, Inc.
450 Bond Street
Lincolnshire
60069
Illinois
UNITED STATES

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What you should do

Consumers should immediately stop using the recalled product and contact Klein Tools Inc. to receive a replacement.

Consumers can contact Klein Tools at ncvt1recall@kleintools.com or by calling the Klein Tools Recall Hotline by dialing toll-free 800-527-3099 between 7:00AM and 6:00PM Central time.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.