Cove 24 inch Built-in Dishwashers recalled due to Fire Hazard

Starting date:
June 16, 2021
Posting date:
June 16, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Appliances
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-75797

Last updated:

Summary

  • Product: Cove 24 inch Built-in Dishwashers.
  • Issue: The heating element in the dishwasher may not properly shut off and could overheat, posing a fire hazard.
  • What to do: Consumers should immediately stop using the product, shut off the power supply to the unit, and contact the company for a free inspection and repair.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Cove Appliance, Inc.

Affected products

Cove 24 inch Built-in Dishwashers

Product description

This recall involves Cove Appliance, Inc., 24 inch (60.9 centimetres) built-in dishwashers, Model Numbers DW2450 and DW2450WS. The affected dishwashers have serial numbers 20000100 through 20044445. The recalled dishwashers are identifiable by the word "Cove" on the far right side of the control panel, located on the top of the unit's door.

Hazard identified

The heating element in the dishwasher may not properly shut off and could overheat, posing a fire hazard.

As of May 19, 2021 the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 5 reports of incidents, and no reports of injuries.

Number sold

The company reported that approximately 1,355 units of the affected product were sold in Canada and 38,645 were sold in the United States.

Time period sold

The affected products were sold from February 2018 to March 2021.

Place of origin

Manufactured in the United States

Companies

Manufacturer
Cove Appliance, Inc.
Madison
Wisconsin
UNITED STATES

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What you should do

Consumers should immediately stop using the recalled dishwasher, unplug the dishwasher from its power source, and contact Cove Appliance to schedule a free inspection and repair.

Consumers may contact Cove Appliance toll-free at 1-888-651-9376, Monday to Friday, 8:30 a.m. to 5:00 p.m. CST, via e-mail at support@coveappliance.com or online.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.