Arroyo and Hideaway Wood Burning Fire Pits recalled due to Fire Hazard

Starting date:
July 15, 2021
Posting date:
July 15, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-75955

Last updated:

Summary

  • Product: Arroyo and Hideaway Wood Burning Fire Pits.
  • Issue: Wood stored in the storage area under the fire pits can ignite posing a fire hazard.
  • What to do: Immediately stop using the Arroyo or Hideaway Wood Burning Fire Pits. Real Flame will arrange for removal of the fireplace and provide consumers a refund.  

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Real Flame Co. Inc. 

Affected products

Arroyo and Hideaway Wood Burning Fire Pits

Product description

This recall involves the Arroyo and Hideaway Wood Burning Fire Pits.

The Arroyo is a black colour chimenea-style fireplace measuring approximately 5 feet high and 1 foot 6 inches wide. 

The Hideaway is a black colour round wood burning fireplace measuring approximately 1 foot 6 inches high and 3 feet wide.

Hazard identified

Wood stored under the unit can ignite, posing a fire hazard.

As of June 15, 2021, the company has received no reports of incidents or injury in Canada. In the United States, the company has received 1 report of fire and no reports of injury.
 

Number sold

The company reported that 81 units of the affected products were sold in Canada and 439 were sold in the United States. 

Time period sold

The affected products were sold from December 2020 to May 2021. 

Place of origin

Manufactured in China.

Companies

Retailer
Crate and Barrel Stores
Online and in stores
Distributor
Real Flame Co. Inc.
Racine
UNITED STATES

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What you should do

Consumers should immediately stop using their Arroyo or Hideaway Wood Burning Fire Pits. Real Flame will arrange for removal of the fireplace and provide consumers a refund. 

For more information, consumers may contact Real Flame Co. Inc. by telephone toll-free at 1-800-654-1704, Monday to Friday from 8 a.m. to 4:30 p.m. ET or online and click "Support" for more information.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.