Btwin Tailgate Bike Carrier recalled due to injury hazard
- Starting date:
- July 9, 2021
- Posting date:
- July 9, 2021
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Sports/Fitness
- Source of recall:
- Health Canada
- Issue:
- Product Safety
- Audience:
- General Public
- Identification number:
- RA-76005
Last updated: 2021-07-09
Summary
- Product: Btwin Tailgate Bike Carrier.
- Issue: The racks can detach from vehicles while driving if they are installed improperly or on an incompatible vehicle, posing an injury hazard.
- What to do: Stop using the product and contact Decathlon Canada Inc. to confirm vehicle compatibility, to obtain more information, or for a refund.
Affected products
Btwin Tailgate Bike Carrier
Product description
This recall involves Btwin Tailgate Bike Carrier.
| Product | Brand | Description | Model Code |
|---|---|---|---|
| Tailgate Bike Carrier 300 | Btwin | Black car rack with space for 2-3 bikes, blue straps. | 8342387 |
| Tailgate Bike Carrier 320 | Btwin | Black car rack with space for 2-3 bikes, blue straps. | 8357912 |
Hazard identified
Improper installation of the bike racks and/or installation on an incompatible vehicle can cause the racks to detach while in use, posing an injury hazard.
As of June 30, 2021, the company has received one report of a bike rack detaching in Canada and no reports of injuries.
Number sold
The company reported that 727 units of the affected product were sold in Canada.
Time period sold
The affected products were sold from April 2018 to May 2021.
Place of origin
Manufactured in France
Companies
- Distributor
-
Décathlon Canada inc.
Brossard
CANADA
- Manufacturer
-
Mont Blanc Group
24 rue Claude Bernard
Saint-Malo
35400
FRANCE
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Customers should immediately stop using the product and go to a Decathlon store to confirm vehicle compatibility, to return the product for a refund, and/or to collect a new information booklet.
For more information, consumers may contact Decathlon Canada Inc. by telephone toll- free at 1-844-533-3322, Monday to Friday from 10 a.m. to 9 p.m., Saturday and Sunday from 10 am to 6 pm or by email at onlineservice@decathlon.ca.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.