Btwin Tailgate Bike Carrier recalled due to injury hazard

Starting date:
July 9, 2021
Posting date:
July 9, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Sports/Fitness
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-76005

Last updated:

Summary

  • Product: Btwin Tailgate Bike Carrier.
  • Issue: The racks can detach from vehicles while driving if they are installed improperly or on an incompatible vehicle, posing an injury hazard.
  • What to do: Stop using the product and contact Decathlon Canada Inc. to confirm vehicle compatibility, to obtain more information, or for a refund.

Affected products

Btwin Tailgate Bike Carrier

Product description

This recall involves Btwin Tailgate Bike Carrier.

The following products are affected by this recall:
Product Brand Description Model Code
Tailgate Bike Carrier 300 Btwin Black car rack with space for 2-3 bikes, blue straps. 8342387
Tailgate Bike Carrier 320 Btwin Black car rack with space for 2-3 bikes, blue straps. 8357912

 

Hazard identified

Improper installation of the bike racks and/or installation on an incompatible vehicle can cause the racks to detach while in use, posing an injury hazard.

As of June 30, 2021, the company has received one report of a bike rack detaching in Canada and no reports of injuries.

Number sold

The company reported that 727 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from April 2018 to May 2021.

Place of origin

Manufactured in France

Companies

Distributor
Décathlon Canada inc.
Brossard
CANADA
Manufacturer
Mont Blanc Group
24 rue Claude Bernard
Saint-Malo
35400
FRANCE

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What you should do

Customers should immediately stop using the product and go to a Decathlon store to confirm vehicle compatibility, to return the product for a refund, and/or to collect a new information booklet.

For more information, consumers may contact Decathlon Canada Inc. by telephone toll- free at 1-844-533-3322, Monday to Friday from 10 a.m. to 9 p.m., Saturday and Sunday from 10 am to 6 pm or by email at onlineservice@decathlon.ca.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.