Health product recall

EPIQ 5 ULTRASOUND SYSTEM (2021-08-05)

Starting date:
August 5, 2021
Posting date:
August 19, 2021
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-76273



Last updated:
2021-08-19

Affected Products 

  1. EPIQ 5 ULTRASOUND SYSTEM
  2. EPIQ 7 ULTRASOUND SYSTEM
  3. DIAGNOSTIC ULTRASOUND SYSTEM
  4. AFFINITI 30 DIAGNOSTIC ULTRASOUND SYSTEM
  5. EPIQ DIAGNOSTIC ULTRASOUND SYSTEM

Reason

Due to a software defect, when reviewing or adjusting xPlane exam results, there is a potential for EPIQ & EPIQ Affiniti Ultrasound systems to become unresponsive (Lock-up) preventing users from continuing clinical use. The ultrasound system provides an error notification including method to restart and bring system back to normal use.

Affected products

A. EPIQ 5 ULTRASOUND SYSTEM

Lot or serial number

All lots. 

Model or catalog number

EPIQ 5

Companies
Manufacturer

Philips Ultrasound Inc.

22100 Bothell-Everett Highway

Bothell

98021-8431

Washington

UNITED STATES


B. EPIQ 7 ULTRASOUND SYSTEM

Lot or serial number

All lots.

Model or catalog number

EPIQ 7

Companies
Manufacturer

Philips Ultrasound Inc.

22100 Bothell-Everett Highway

Bothell

98021-8431

Washington

UNITED STATES


C. DIAGNOSTIC ULTRASOUND SYSTEM

Lot or serial number

All lots.

Model or catalog number

AFFINITI 50

AFFINITI 70

Companies
Manufacturer

Philips Ultrasound Inc.

22100 Bothell-Everett Highway

Bothell

98021-8431

Washington

UNITED STATES


D. AFFINITI 30 DIAGNOSTIC ULTRASOUND SYSTEM

Lot or serial number

All lots.

Model or catalog number

9.89605E+11

Companies
Manufacturer

Philips Ultrasound Inc.

22100 Bothell-Everett Highway

Bothell

98021-8431

Washington

UNITED STATES


E. EPIQ DIAGNOSTIC ULTRASOUND SYSTEM

Lot or serial number

All lots.

Model or catalog number

EPIQ

Companies
Manufacturer

Philips Ultrasound Inc.

22100 Bothell-Everett Highway

Bothell

98021-8431

Washington

UNITED STATES