Consumer product recall

Teak Shower Benches recalled due to fall hazard

Starting date:
September 13, 2021
Posting date:
September 13, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-76425

Last updated: 2021-09-13

Summary

  • Product: Teak Shower Benches.
  • Issue: The shower bench can collapse during use, posing a fall hazard to the user.
  • What to do: Consumers should immediately stop using the recalled benches and return them to Costco for a full refund.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Ivena International Pte. Ltd.

Affected products

Teak Shower Benches

Product description

This recall involves Ivena 20" teak shower benches. The benches are made of light brown teak with padding on the feet. The seat and bottom shelf have a row of wood paneling. Item number 1049998 and UPC 8886474018015 are printed on the exterior packaging. The bench has a label that says, "100% wood from well-managed forests".

Hazard identified

The teak shower bench can collapse during use, posing a fall hazard to the user.

As of September 9, 2021, there have been 4 reports of incidents in Canada, including 3 reports of injury. In the United States, there have been 81 incident reports, including 3 reports of injury.

Number sold

The company reported that 11,317 units of the affected product were sold in Canada and 70,000 were sold in the United States.

Time period sold

The affected products were sold from October 2018 to June 2021.

Place of origin

Manufactured in Indonesia

Companies

Distributor
Costco Wholesale Canada Limited
Ottawa
Ontario
CANADA
Manufacturer
Ivena International Pte. Ltd
Singapore
SINGAPORE

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What you should do

Consumers should immediately stop using the recalled benches and return them to Costco for a full refund.

For more information, consumers may contact Ivena toll free at 1-844-818-9388 from 9 am to 5 pm PST Monday through Friday, by email: qa@ivenainternational.com, or online.  

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.