Compliments brand Chicken Strips recalled due to Salmonella

Starting date:

May 24, 2019

Type of communication:

Recall

Alert sub-type:

Food Recall Warning

Subcategory:

Microbiological - Salmonella

Hazard classification:

Class 1

Source of recall:

Canadian Food Inspection Agency

Recalling firm:

Sofina Foods Inc.

Distribution:

National

Extent of the product distribution:

Retail

CFIA reference number:

12976

Last updated: 2019-06-20

• Advisory details
• What you should do
• Who is affected
• Background
• Affected products
• Images
• Media enquiries

Advisory details

Ottawa, May 24, 2019 - Sofina Foods Inc. is recalling Compliments brand Chicken Strips from the marketplace to avoid possible Salmonella illnesses. The Public Health Agency of Canada is investigating an outbreak of human illness and has identified this product as a source of illness. The outbreak investigation is ongoing and may identify other sources. Consumers should not consume the recalled product described below.

The following product was sold nationally until May 1, 2019 but some consumers may still have it in their freezer.

What you should do

If you think you became sick from consuming a recalled product, call your doctor.

Check to see if you have recalled products in your home. Recalled products should be thrown out or returned to the store where they were purchased.

Food contaminated with Salmonella may not look or smell spoiled but can still make you sick. Young children, pregnant women, the elderly and people with weakened immune systems may contract serious and sometimes deadly infections. Healthy people may experience short-term symptoms such as fever, headache, vomiting, nausea, abdominal cramps and diarrhea. Long-term complications may include severe arthritis.

• Learn more about the health risks
• Sign up for recall notifications by email, follow us on Twitter, or join the CFIA community on Facebook
• View our detailed explanation of the food safety investigation and recall process

Who is affected

The Public Health Agency of Canada is investigating an outbreak of human illness and has identified this product as a source of illness. The outbreak investigation is ongoing and may identify other sources. Many frozen breaded chicken products currently on the market are raw and therefore may contain Salmonella. These products may appear to be pre-cooked, but they should be handled and prepared with caution. Please refer to the Public Health Notice for further details on this active outbreak investigation and on what you should do to protect your health.

Background

This recall was triggered by findings by the Canadian Food Inspection Agency (CFIA) during its investigation into a foodborne illness outbreak. The CFIA is conducting a food safety investigation, which may lead to the recall of other products. If other high-risk products are recalled, the CFIA will notify the public through updated Food Recall Warnings.

The CFIA is verifying that industry has removed recalled product from the marketplace.

Affected products

Affected products

Brand name	Common name	Size	Code(s) on product	UPC
Compliments	Chicken Strips – Breaded Chicken Cutlettes – Uncooked	907 g	Outer package: 2019 NO 24 Inner package: 3288M	0 57742 33687 0

Images

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Media enquiries

Public enquiries

Toll-free: 1-800-442-2342 (Canada and U.S.)
Telephone: 1-613-773-2342 (local or international)

Media relations

Telephone: 613-773-6600
Email: cfia.media.acia@canada.ca