Philips Hue 40 Watt outdoor power supply units (PSU) recalled due to risk of electric shock
- Starting date:
- November 10, 2020
- Posting date:
- November 10, 2020
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Electrical Hazard
- General Public
- Identification number:
- Product: Philips Hue 40 Watt outdoor power supply units (PSU).
- Issue: The recalled product may become damaged due to water leakage and pose a risk of electric shock.
- What to do: Consumers should immediately switch off the power on the recalled product and contact Philips to receive a replacement power supply unit.
Philips Hue 40 Watt outdoor power supply units (PSU)
This voluntary recall involves Philips Hue 40 Watt outdoor power supply units (PSU) sold with the following Philips Hue base kit outdoor lights:
|Product Name||UPC||Date Code range on PSU|
|Philips Hue Lily spot light||046677802066||0001 up to 1941|
|Philips Hue Lily XL spot light||046677803469|
|Philips Hue Calla pedestal light||046677802097|
|Philips Hue Econic pedestal light||046677803476|
The recall applies to power supply units (PSU) with the first four digits of the production date code identified by numbers from 0001 up to 1941. The four-digit date code can be found on the front of each power supply unit (PSU) as a five-digit number. See images for details on locating and identifying the date code. Only the first four digits represent the date code.
Some Philips Hue 40 Watt outdoor power supply units (PSU) may become damaged due to water leakage and pose a risk of electric shock.
As of October 28, 2020, the company has received no reports of incidents or injuries in Canada.
The company reported that 11,037 units of the affected product were sold in Canada.
Time period sold
The affected products were sold from June 2018 to July 2020.
Place of origin
Manufactured in China
Signify Canada Ltd.
Ten Pao Industrial Company Ltd.
Kawloon, Hong Kong
What you should do
Consumers should immediately switch off the power on the power supply unit, check if the unit is affected by this recall, and contact Philips for a replacement power supply unit.
Consumers can visit the Philips' website for information on the replacement process. Consumers can also contact Philips by telephone toll free at 1-800-555-0050 from 8:00 am to 8:00 pm EST.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
- Date modified: